Ecommerce • Maintenance / Support • ASP.NET / SQL Server
About the Client
In 2013, the entrepreneurs of Soho Flordis International (SFI) saw in Klaire Labs a shared vision and set out to unify sister brands ProThera and Complementary Prescriptions under the founding principles of Claire Farr herself. Toward that end, SFI made an immense investment in a purpose-built cGMP manufacturing plant in Reno.
ASP.NET, SAP Integration
Project in a Nutshell:
Enhance functionality and fix bugs of back-end Ecommerce system, and integrate with SAP.
Like many of our clients, Klaire Labs asked for assistance with the maintenance and support of their existing Ecommerce solution. This database solution, built with ASP.NET and SQL Server, needed a variety of enhancements and more than a few bug fixes.
This initial engagement eventually grew into the development of a separate Probiotic Symposium website/application for online registrations of their annual event. We also provided general software programming services related to their SAP ERP deployment.
Goals and Objectives
Klaire Labs’ initial goal was to add several core enhancements to their custom Ecommerce solution (based on ASP.NET and SQL Server), and fix bugs that were negatively impacting customer engagement. These goals expanded over time as we took on more responsibilities, eventually leading to our assisting with the integration of SAP.
We have provided maintenance and support services for hundreds of companies over the years, so we are very familiar with the challenges working with unfamiliar code presents. Often this code didn’t follow industry standards, and is frequently poorly written. As you might imagine, this poses challenges. In the case of Klaire Labs, this was compounded by the need to integrate their custom Ecommerce solution with a large, complex ERP solution like SAP.
We deployed key changes to Klaire Labs’ custom Ecommerce solution, including core enhancements to the base application, in addition to a long list of bug fixes. The finished product is faster, more secure, and provides an excellent user experience, all key characteristics of any Ecommerce solution.