You can usually learn a lot about a company by the way they respond to your initial inquiry.
Or in some cases when they don’t respond. And let’s face it, if they can’t be bothered to respond to you before they take your money, what kind of service do you think you will get after they’ve taken it? We think it says a lot about the experience you are going to get once you become a client. We respond to all inquiries within 24 hours, often times much sooner.
Great service starts with the very first contact.
We are committed to responding to all inquiries within 24 hours.
We don’t employ salespeople. You will always speak with a software expert.
You’ll speak with friendly experts who don’t know it all. It’s personal. Every time.
During our initial call (or calls), we’ll spend the time to understand your business and your software needs. These confidential meetings are usually conducted over the phone, or in person.
Once we understand the specifics of your software project we’ll prepare a detailed proposal and cost estimate. We’ll also provide an estimate of the time required to complete your custom software.
Once we get the green light to begin (and have the signed agreement) we’ll get the process rolling within 48 hours. We’ll assign a project manager to your account and have our kickoff meeting.
You probably don't build software for a living. We try to remember that.
It is customary in our industry to provide a free consultation. The initial phone calls, in-depth proposal and detailed estimate are 100% complimentary.
There’s absolutely no obligation. We treat the information you provide with complete confidentiality. The proposal and estimate are yours to keep.
Get Started Fast
We are ready to get started immediately, so if you need it yesterday we can help. In most cases we can hit the ground running within 48 hours of contract signing. Most companies in our industry require 2 to 3 weeks lead time. If you tried to hire an in-house programmer, it would most likely take 2 to 3 months.
Low Initial Retainer
To get started we only require the first 40 hours up front. That’s only $2,000 to get us started, which is among the lowest in the industry. In fact, many competitors request 10% to 20% of the total project cost to get started. We invoice every other week, so once the retainer is used we just invoice for the balance of time spent for that period.
No Long-Term Commitments
Relationships should be based on trust, mutual respect and results. That’s why we do not use legal contracts that limit your ability to cancel for any reason, whenever you want. We strive to earn your business every single day, and prefer not to use legal maneuvers to force you into staying with us.